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Privacy Policy

Last updated: 3rd February 2026

1. Introduction

This Privacy Policy applies between you, the user of this website and related services (“you”, “your”), and Startup Giants PLC, trading under the brand name “Solaros” (“Solaros”, “we”, “us”, or “our”).

Startup Giants PLC is a company incorporated in England and Wales (company number 09690364) with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Solaros is a trading name and product brand of Startup Giants PLC.Any reference to “Solaros” in this Privacy Policy refers to Startup Giants PLC acting under that trading name.

We take the privacy and security of your personal data seriously and are committed to complying with applicable data protection laws.

Please read this Privacy Policy carefully.

2. Definitions and Interpretation

In this Privacy Policy, the following definitions apply:

  • Data— All information that you submit to Solaros or that we collect in connection with your use of the Website or Platform. This includes personal data as defined by applicable data protection laws.
  • Cookies— Small text files placed on your device when you visit certain parts of our websites or use certain features.
  • Data Protection Laws— All applicable laws relating to the processing of personal data, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any successor or supplementary legislation.
  • UK GDPR— The UK General Data Protection Regulation.
  • User / you— Any individual accessing or using the Website or Platform, other than employees or contractors acting in the course of their engagement with Solaros.
  • Website / Platform— Collectively https://solaros.uk and https://platform.solaros.uk and any sub-domains, unless expressly excluded by their own terms.

3. Scope of this Privacy Policy

This Privacy Policy applies to the actions of Solaros and Users in relation to the Website and Platform.

It does not extend to any third-party websites or services that may be linked from our sites. We encourage you to review the privacy policies of any third-party services you access.

4. Data Controller

For the purposes of the Data Protection Laws, Startup Giants PLC (trading as Solaros) is the data controller.

This means we determine how and why your personal data is processed.

5. Data We May Collect

We may collect and process the following categories of personal data:

  • Name
  • Job title and company name
  • Contact details (such as email address and telephone number)
  • Account and login information (for Platform users)
  • Payment and billing-related metadata (processed via third-party providers)
  • IP address
  • Browser type and version
  • Operating system
  • Usage data relating to how you interact with the Website or Platform

6. How We Collect Data

We collect data in the following ways:

a. Data provided directly by you— including when you:

  • Contact us via the Website, Platform, email, or other means
  • Register for an account on the Platform
  • Subscribe to our services
  • Make payments
  • Opt in to receive communications
  • Use our services

b. Data collected automatically— including:

  • Technical data about your visit (IP address, timestamps, pages viewed)
  • Usage and interaction data
  • Cookie-based data (see Cookies section below)

7. How We Use Your Data

We may use your data for the following purposes:

  • Providing and operating the Website and Platform
  • Creating and managing user accounts
  • Delivering our products and services
  • Processing subscriptions and payments
  • Communicating with you about your account or services
  • Improving our products, services, and user experience
  • Sending service-related and, where permitted, marketing communications
  • Ensuring security, fraud prevention, and system integrity
  • Complying with legal and regulatory obligations

8. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

  • Performance of a contract— Where processing is necessary to provide services you have requested or subscribed to.
  • Legitimate interests— Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
  • Consent— Where you have explicitly consented (for example, marketing communications).
  • Legal obligation— Where processing is required to comply with applicable laws.

9. Marketing Communications

We may send you marketing communications by email where:

  • You have explicitly opted in; or
  • Soft opt-in applies (for example, where you have previously engaged with us regarding similar services)

You may withdraw your consent or opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at sayhello@solaros.uk.

10. Who We Share Data With

We may share your data with:

  • Employees, contractors, and professional advisers who need access to perform their duties
  • Group companies or affiliates of Startup Giants PLC (where relevant to service delivery)

Payment Processing— We use third-party payment service providers (including Stripe Payments Europe Ltd and associated banking partners) to process payments and manage subscriptions.

When you make a payment, relevant personal and transactional data is processed directly by these providers, who act as independent data controllers under their own privacy policies.

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Access controls and authentication
  • Secure hosting and infrastructure
  • Data minimisation and access limitation
  • Incident and breach response procedures

If you believe your data has been compromised, please contact us immediately at sayhello@solaros.uk.

12. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.

Data may be retained in backup or archival systems for legitimate purposes even after deletion from active systems.

13. Your Rights

You have the following rights under data protection law:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent (where applicable)

To exercise your rights, contact us at sayhello@solaros.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/

14. Cookies

We use cookies to improve functionality, performance, and user experience.

Before non-essential cookies are placed, you will be asked for consent via a cookie banner.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of the Website or Platform.

15. Business Transfers

If Startup Giants PLC undergoes a business reorganisation, sale, or transfer of assets, user data may be transferred as part of that transaction, subject to appropriate safeguards.

16. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English and Welsh courts.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Website and Platform, and your continued use constitutes acceptance of the updated policy.

18. Contact

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

Email: sayhello@solaros.uk
Company: Startup Giants PLC (trading as Solaros)